Terms of service

Pre-Ordering
By popular demand from eager customers we seasonally release certain collections for pre-order via the website before we receive stock from our suppliers, in the week/s just prior to delivery. When ordering pre-sale on the website, please note that we will pack and post your whole order within 24hrs of us receiving the pre-order product.

Pricing
All pricing at Things for Twins is in Australian Dollars (AUD) and includes GST. Things for Twins reserves the right to change pricing at our discretion and without notice.

Order Confirmation via email
Once you have placed an order via our website you will immediately receive a confirmation email. This is automatically generated. Please check this confirmation email and contact us immediately if there are errors or changes that need to be made. For all orders that are returned due to an incorrect address, you will be charged a $15 fee in addition to the postage costs.
If your package is going to a workplace, please include the business name so that it arrives promptly.

Product Availability
All our styles advertised should be in stock. Very occasionally we may unexpectedly run out of a style and if this happens, we will refund you. If the item is due to come in within the week, we will ship your order the same day our stock arrives. Any later, you will be notified and refunded.

Introducing Afterpay – Shop now. Pay later. Interest-free!*

Things for Twins is pleased to introduce a brand new payment innovation for you. Afterpay offers interest-free payment plans for your purchases. Buy and receive what you want today and pay it off in four equal instalments fortnightly. Find out more below...

Afterpay is now available for customers within Australia.

Afterpay is operated by Afterpay Holdings Limited, listed on the ASX.

To make a purchase using Afterpay you will need:

  • A debit or credit card
  • To be over 18 years of age
  • An Australian residential address

To use the service:

  • Add items to your shopping bag and checkout as normal
  • Select Afterpay as your payment method – you will be redirected to Afterpay
  • Register or login to your Afterpay account and confirm payment

Important information:

  • Afterpay is an interest free payment plan option
  • Transaction value limits apply to Afterpay purchases made online at Things for Twins. Some exclusions apply.
  • The funds for the first payment must be available on your nominated card at the time of checkout.
  • For first time Afterpay customers online, or customers yet to complete a full payment cycle with using afterpay, the first payment will be taken at the time of transaction with the remaining three payments deducted each fortnight over the remaining 6 weeks. For all future payments after the first completed purchase, the initial payment will be debited 14 days after the transaction.
  • If you wish to return your goods, complete the online returns process as per the normal returns policy – if eligible for a refund, your initial payment will be returned in full and the remaining payments cancelled at no charge. 
  • No exchanges can be made on Afterpay purchases.
  • When you link your Afterpay account to a debit or credit card, please be aware that standard fees and charges may be applicable. Please refer to your card issuer’s terms and conditions for full details.

* If a payment is due from you but not received by Afterpay in accordance with the payment schedule, a $10 late payment fee will be charged, with a further $7 late payment fee added seven days later if the payment remains unpaid.

For more information about Afterpay terms and conditions, visit the Afterpay website.

 

Tax and Duties

All GST, VAT or applicable taxes and duties must be paid by and are at the responsibility of the customer.

 
Disclaimer
The information on this website is provided in good faith. To the best of our knowledge the information is accurate and current. Things for Twins and related parties, or any of their employees, do not make any warranty as to the accuracy and completeness of the information on the website and that any products or services will meet your requirements. Things for Twins reserves the right to change any detail on the website at any stage, including prices.